Terms and Conditions - Highgate House Clearance
Welcome to Highgate House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Definitions
In these Terms and Conditions:
- "Company" refers to Highgate House Clearance.
- "Services" mean the house clearance services provided by the Company.
- "Client" refers to the individual or entity hiring the Services.
2. Services Provided
Highgate House Clearance offers comprehensive house clearance services including but not limited to:
- Removal of unwanted items
- Organizing and sorting belongings
- Disposal and recycling of materials
- Secure handling of sensitive items
2.1 Scope of Services
Our Services are tailored to meet the specific needs of each Client. We ensure efficient and thorough clearance, respecting the Client's property and privacy.
3. Booking and Appointments
To schedule a clearance appointment, Clients must:
- Contact us via the provided channels
- Provide necessary access details
- Agree on a suitable date and time
Appointments are subject to availability. The Company reserves the right to reschedule if unforeseen circumstances arise.
4. Payment Terms
Clients agree to pay for Services as outlined in the quotation provided at the time of booking. Payment terms include:
- Deposit requirements, if any
- Accepted payment methods
- Payment deadlines
All payments must be made in full before the completion of Services unless otherwise agreed in writing.
5. Cancellations and Refunds
Clients may cancel Services under the following conditions:
- Notice period required
- Cancellation fees applicable
- Refund procedures
Refunds are processed based on the amount of Services rendered up to the cancellation date.
6. Liability
Highgate House Clearance strives to provide top-quality Services. However, our liability is limited to direct damages caused by our negligence. We are not responsible for:
- Unforeseen structural issues
- Third-party claims
- Loss of sentimental items unless previously agreed
6.1 Insurance
We carry appropriate insurance to cover potential damages during clearance operations. Clients are encouraged to discuss specific concerns prior to Service commencement.
7. Privacy Policy
Your privacy is paramount. We collect and handle personal information in accordance with applicable data protection laws. Information is used solely for delivering our Services and will not be shared with third parties without consent, except as required by law.
8. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Highgate House Clearance operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
9. Amendments to Terms
Highgate House Clearance reserves the right to modify these Terms and Conditions at any time. Clients will be notified of changes, and continued use of Services constitutes acceptance of the updated terms.
10. Force Majeure
The Company is not liable for delays or failures in providing Services due to events beyond our reasonable control, including but not limited to natural disasters, war, or public health emergencies.
11. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and Highgate House Clearance regarding the Services and supersede all prior agreements and understandings.
13. Acceptance of Terms
By engaging our Services, Clients acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: April 27, 2024